Shipping Policy

Processing Time
All orders are processed and dispatched within 1–2 business days of purchase. Orders placed on weekends or public holidays will be processed the next business day.

Delivery Time
Once dispatched, orders typically arrive within 7–12 business days depending on your location. Please note that international shipping times may vary slightly due to customs and local postal services.

Tracking
Once your order has been dispatched you will receive a confirmation email with your tracking details so you can follow your order every step of the way.

Customs & Duties
Some international orders may be subject to customs fees or import duties upon arrival. These charges are the responsibility of the customer and are outside of our control.

Delays
While we always aim to deliver within the stated timeframe, occasional delays may occur due to high demand, weather conditions, or customs processing. We appreciate your patience in these rare cases.

Lost or Missing Orders
If your order has not arrived within 15 business days of dispatch please contact us at [your email] and we will do our best to resolve the issue promptly.